Protect Yourself From Phishing

Phishing is a form of fraud designed to steal your identity. It works by using false pretenses to get you to disclose sensitive personal information, such as credit and debit card numbers, account passwords, or Social Security numbers.

One of the most common phishing scams involves an online criminal sending a fraudulent email that claims to be from Confidant or another well-known company.

1. A fraudster sends out emails to different mail accounts disguised as messages from a company you do business with, like Confidant. The typical phishing email will contain a concocted story designed to lure you into taking an action such as clicking a link or button in the email.
2. In the email, there will be links or buttons that take you to a fraudulent website.
3. The fraudulent website will also mimic the appearance of the Confidant site. The scam site will ask for personal information, such as your credit card number, Social Security number, or account password.

Fraudulent email and websites are designed to deceive you and can be difficult to distinguish from the real thing.

How to spot a phishing email and fake website.

1. Sender's Email Address. To give you a false sense of security, the “From” line may include an official-looking email address that may actually be copied from a genuine one. The email address can easily be altered – it’s not an indication of the validity of any email communication.
2. False Sense of Urgency. Most phishing emails try to deceive you with the threat that your account will be in jeopardy if it’s not updated right away.
3. Fake Links. Many phishing emails have a link that looks valid, but sends you to a fraudulent site that mimics the appearance of the Confidant site. Always check where a link is going before you click. The only valid login URL for Confidant is https://beconfidant.com

Ways to combat scam email and websites.

1. The easiest and safest thing to do is always ignore the requests in the email.
1. Never provide any information.
2. Never click on any link that seems suspicious.
2. Whenever you get an email about your Confidant account, the safest and easiest course of action is to open a new browser, and type https://app.beconfidant.com.
3. Keep security software current. Update your firewalls and security patches frequently.
4. Be smart about your password. Change passwords often and use unique passwords that include letters, numbers, and symbols.

1. Forward the entire email to help@confidantsolutions.com.
2. Do not alter the subject line or forward the message as an attachment.
3. Delete the suspicious email from your email account.

Thank you. Your vigilance helps protect other Confidant users.